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Do the colours on the website reflect the original product?

We photograph all our products with the intention of getting a picture as representative to the original product as possible. Sometimes computer screens and screen settings vary, so we cannot guarantee that the products on your screen will look identical to the ones in your hand. However, the difference is usually barely noticeable and they still look great.

Which browser do you support?

Our site works with most web browsers. Should you encounter any problems, we recommend that you try Mozilla Firefox, Explorer, Safari or Chrome.

Why can’t I place my order or checkout on your website?
Are all products on the website in stock?

All products of our current collection are displayed on the website. If an item is out of stock this will be stated on the product’s page.

In case of an unlikely discrepancy between the website and the actual stock in the warehouse due to a miscount you will be notified via email and receive a refund for the missing item(s).

My order is missing a product – what shall I do?

Should an item be missing from your delivery, please contact us through the contact form and we will do everything we can to correct our mistake. You will be provided with new products or a refund, depending on your preference.

Important: Please state your order ID.

I have received the wrong product/size – what shall I do?
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